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FAQ

Frequently Asked Questions

ProMedius primarily serves Minneapolis, Saint Paul, and the surrounding Twin Cities metro area. Service availability may vary depending on the project location, schedule, equipment needs, and travel requirements.

Yes. Clients can combine marketing, photography, videography, live event production, sound reinforcement, lighting, staging, and other ProMedius services into one coordinated project. Bundling services can help create a more consistent experience and simplify communication.

Clients are encouraged to reach out as early as possible, especially for weddings, festivals, large events, seasonal campaigns, and projects requiring multiple services. Smaller projects may be accepted with shorter notice depending on availability.

Yes. ProMedius may travel throughout Minnesota and to select out-of-state locations. Travel fees, lodging, transportation, equipment logistics, and other related expenses may be included in the project estimate.

Pricing is based on the scope of work, project length, number of services, staffing needs, equipment requirements, location, travel, editing time, licensing, turnaround expectations, and overall complexity. Each client receives a customized quote based on the needs of the project.

A deposit may be required to reserve a project date, begin pre-production, purchase materials, or secure equipment and team members. Deposit amounts and payment schedules are outlined in the client's proposal or service agreement.

To prepare an accurate quote, ProMedius may request:

  • Client name and contact information
  • Type of project or event
  • Requested services
  • Project or event date
  • Location
  • Estimated schedule and duration
  • Audience or guest count
  • Equipment and production needs
  • Content deliverables
  • Preferred turnaround date
  • Budget range
  • Any special requests or venue requirements

The more information provided, the more accurate the initial estimate can be.

Yes. ProMedius can provide equipment delivery, setup, testing, operation, and breakdown for qualifying projects. Available services may include professional audio equipment, speakers, microphones, lighting, staging, rigging, and related production equipment.

Delivery and setup fees depend on the location, equipment package, access conditions, staffing requirements, and event schedule.

Yes. ProMedius offers ongoing marketing support for businesses, organizations, events, and personal brands. Services may include social media management, content planning, photography, videography, advertising support, campaign development, graphics, website updates, market research, and performance reporting.

Ongoing services may be arranged through a monthly package, project-based agreement, or customized service plan.

Delivery times depend on the size and complexity of the project. Smaller photo galleries or short-form social content may be delivered sooner, while larger events, promotional videos, and projects requiring extensive editing may take longer.

The expected turnaround time will be discussed before the project begins and included in the proposal or service agreement. Expedited delivery may be available for an additional fee.

Yes. ProMedius can prepare content for platforms such as Instagram, TikTok, Facebook, YouTube, LinkedIn, websites, digital advertising, and email campaigns.

Content may be delivered in vertical, horizontal, square, short-form, long-form, or platform-specific formats depending on the project agreement.

Yes. ProMedius can work independently or collaborate with a client's existing marketing department, communications team, event planner, venue staff, production company, photographer, videographer, DJ, or other vendors.

Before the project, ProMedius will help clarify responsibilities, technical requirements, communication procedures, timelines, and deliverables to support a smooth and coordinated experience.

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